Stop getting surprised by restaurant repairs.
Restaurants spend thousands every year on unexpected repairs and missed maintenance. BusinessGenie keeps you ahead of it, with a dedicated building assistant that manages everything, so you can focus on the guest experience.
No apps. No Googling. No calling around.
Mae & Daniel, Your account managers
Your Dedicated Building Assistant
BusinessGenie is the commercial program from HomeGenie, trusted by homeowners and businesses across the country. We built BusinessGenie specifically for hospitality operators like Duckstache Hospitality Group who need their facilities running at all times. We document your building, manage your preventive maintenance, coordinate your vendors, and handle every issue through Juno, your dedicated building assistant, available by text anytime.
Sound Familiar?
Most restaurant groups still run on reactive maintenance, and it shows up in your P&L.
The Old Way
- Something breaks → scramble to find a vendor
- No record of what was serviced or when
- Explain your building from scratch every call
- Health inspector catches something preventable
- Operations team interrupted constantly
- Surprise repair bills with no context
- Inconsistent standards across locations
With BusinessGenie
- Issues caught before they become emergencies
- Full equipment history, always current
- Juno already knows your building inside and out
- Inspection-ready documentation, always ready
- Mae & Daniel handle it, you hear about it after
- Planned maintenance = fewer surprise costs
- Consistent standards across every Duckstache Hospitality Group concept and location
Where Would You Like to Start?
We built two options for the Handies team, one to get in the system, one to take everything off your plate.
Just Text Juno
Get access to BusinessGenie at no cost. We document your facility, and from day one you can text Juno any time something comes up. Juno triages it, finds the right vendor, and keeps you updated, all by text.
- Full business survey & facility documentation
- Equipment & system photo log
- Text Juno anytime, 24/7 reactive support
- Vendor triage & coordination
- Issue tracking & resolution log
- Mae & Daniel as your dedicated contacts
Free forever. No credit card.
BusinessGenie Complete
Biweekly visits · billed monthly
We show up every two weeks. We walk Handies, catch what's broken or unsafe, replace lights, check your equipment, and handle what we find, labor included. Between visits, Mae or Daniel checks in weekly. You get a monthly report of everything done.
- Everything in Reactive, plus:
- Biweekly on-site maintenance visits
- Full safety walkthrough (broken tiles, slip hazards, exit lighting)
- Light bulb & ballast replacement, labor included
- Equipment condition checks (refrigeration, HVAC filters, ice machine, dishwasher)
- Door & hardware adjustments
- Vendor coordination for licensed work (electrical, HVAC, plumbing, gas)
- Weekly account manager check-in between visits
- Monthly maintenance report with photos
What Happens When We Show Up
Every biweekly visit follows the same process. Nothing gets missed.
- 1
Walk the floor
Full walkthrough of kitchen, dining room, restrooms, and exterior. We look for anything broken, unsafe, or due for attention.
- 2
Handle it on the spot
Lights replaced, hardware adjusted, filters checked, equipment inspected. We bring what we need, labor is included.
- 3
Document everything
Photos of every issue found and every item checked. Your facility record stays current after every single visit.
- 4
Coordinate the vendors
Anything needing a licensed tech, HVAC, electrical, plumbing, we contact the right vendor, get the quote, and manage the job through completion.
- 5
You get the report
Monthly summary of everything done, what's coming up, and anything that needs your attention. Clean, simple, documented.
- 1
Walk the floor
Full walkthrough of kitchen, dining room, restrooms, and exterior. We look for anything broken, unsafe, or due for attention.
- 2
Handle it on the spot
Lights replaced, hardware adjusted, filters checked, equipment inspected. We bring what we need, labor is included.
- 3
Document everything
Photos of every issue found and every item checked. Your facility record stays current after every single visit.
- 4
Coordinate the vendors
Anything needing a licensed tech, HVAC, electrical, plumbing, we contact the right vendor, get the quote, and manage the job through completion.
- 5
You get the report
Monthly summary of everything done, what's coming up, and anything that needs your attention. Clean, simple, documented.
What's Covered at Handies
A sample of what we actively manage, customized to your specific facility after your business survey.
We coordinate licensed work (electrical, HVAC, gas, plumbing) through our vendor network. We manage the relationship and documentation, they do the licensed work.
You're Not Just Getting a Platform. You're Getting Mae & Daniel.
Every BusinessGenie account has dedicated account managers who know your building personally. Mae and Daniel handle 5–10 accounts, so they have real bandwidth to know Handies, not just manage a ticket queue.
Mae is your day-to-day contact, your weekly check-in, and the person on-site for every visit. She knows your building and she knows your team.
Daniel coordinates your vendor relationships and owns every job that needs a licensed tech, from first call to final confirmation.
Between the two of them, nothing falls through the cracks.
A Few Things You Asked About
Great questions came up, here's exactly how we handle them.
Do you work with our existing vendors?
Absolutely. We prefer to work with vendors you already trust. We manage the scheduling, follow-up, and documentation, you keep the relationships you've built.
What about floors, walls, and non-equipment items?
Our safety walkthroughs cover the whole facility, not just equipment. Broken tiles, wall damage, floor hazards, we catch them, coordinate repairs, and document everything.
Can you help with city requirements and permits?
Yes. We track permit renewals, health certificate timelines, and city inspection schedules so nothing lapses. For anything requiring filing, we coordinate the right vendor or service.
Built for Where Duckstache Hospitality Group Is Going
Start with Handies. As you add locations, your program gets stronger, and more cost-effective.
We call this the Portfolio Program, designed for hospitality operators who run tight, consistent facilities across every concept and location.
Let's Get Handies Set Up
Starting reactive is free and takes less than a day. Drop your info below, Mae will text you within 2 hours to confirm a kickoff window and send the business survey.
Or email support@homegenie.io, we respond within one business day.