Stop getting surprised by restaurant repairs.
Restaurants spend thousands every year on unexpected repairs and missed maintenance. BusinessGenie keeps you ahead of it, with a dedicated building assistant that manages everything, so you can focus on the guest experience.
No apps. No Googling. No calling around.
Mae & Daniel, Your account managers
Your Dedicated Building Assistant
BusinessGenie is the commercial program from HomeGenie, trusted by homeowners and businesses across the country. We built BusinessGenie specifically for hospitality operators like Duckstache Hospitality Group who need their facilities running at all times. We document your building, manage your preventive maintenance, coordinate your vendors, and handle every issue through Juno, your dedicated building assistant, available by text anytime.
Sound Familiar?
Most restaurant groups still run on reactive maintenance, and it shows up in your P&L.
The Old Way
- Something breaks → scramble to find a vendor
- No record of what was serviced or when
- Explain your building from scratch every call
- Health inspector catches something preventable
- Operations team interrupted constantly
- Surprise repair bills with no context
- Inconsistent standards across locations
With BusinessGenie
- Issues caught before they become emergencies
- Full equipment history, always current
- Juno already knows your building inside and out
- Inspection-ready documentation, always ready
- Mae & Daniel handle it, you hear about it after
- Planned maintenance = fewer surprise costs
- Consistent standards across every Duckstache Hospitality Group concept and location
Your Program Starts With Your Building
Every facility is different. We use these programs as a starting point. After a complimentary audit of your space and current maintenance needs, we build a custom quote specific to Handies. You only pay for what you actually need.
Just Text Juno
Get access to BusinessGenie at no cost. We document your facility, and from day one you can text Juno any time something comes up. Juno triages it, finds the right vendor, and keeps you updated, all by text.
- Full business survey & facility documentation
- Equipment & system photo log
- Text Juno anytime, 24/7 reactive support
- Vendor triage & coordination
- Issue tracking & resolution log
- Mae & Daniel as your dedicated contacts
Free forever. No credit card.
Proactive Starter
We show up every two weeks, catch what needs attention, and handle it, labor included. Between visits Mae or Daniel checks in weekly. You get a full monthly report of everything done.
- Everything in Reactive, plus:
- Biweekly on-site maintenance visits
- Full safety walkthrough (broken tiles, slip hazards, exit lighting)
- Light bulb & ballast replacement, labor included
- Equipment condition checks (refrigeration, HVAC filters, ice machine, dishwasher)
- Door & hardware adjustments
- HVAC filter changes
- Pest control coordination & documentation
- 2 hours touch-up work per visit (paint, minor repairs)
- Vendor coordination for licensed work (electrical, HVAC, plumbing, gas)
- Weekly account manager check-in between visits
- 10% discount on reactive maintenance calls
- Monthly maintenance report with photos
Proactive Complete
Everything in Starter, plus we personally perform your most critical restaurant services. Grease trap, vent hood, steam cleaning and more. The most hands-off program we offer.
- Everything in Starter, plus:
- Grease trap cleaning, performed by BusinessGenie
- Vent hood cleaning, performed by BusinessGenie
- Steam cleaning & floor polishing, performed by BusinessGenie
- Window cleaning
- Water heater servicing
- Gas equipment preventive maintenance
- 20% discount on reactive maintenance calls
- Weekly account manager check-in upgraded to priority response
Complimentary Audit
We See Your Building Before We Quote It
Before we put a number on anything, Mae and Daniel visit your space, walk the full facility, and review your current maintenance needs. This becomes the foundation for your custom program, so the quote reflects exactly what Handies requires, not a generic package.
What Happens During The Audit
Full facility walkthrough
Every system, piece of equipment, and space is documented. HVAC, refrigeration, plumbing, hood systems, and more.
Current maintenance review
We assess what is currently being serviced, how often, and where the gaps are. No need to share documents, we find it ourselves.
Issues flagged on the spot
If we find something during the audit that needs attention, safety concern, aging equipment, or anything else, we tell you about it right then. No surprises later.
Custom quote delivered
Within 48 hours of the audit you receive a custom program quote built around your actual facility and needs.
What If We Find Something Unexpected?
During every visit Mae and Daniel keep their eyes open for anything beyond the regular scope, a safety concern, aging equipment, or something that just needs attention. If we find it, we will tell you about it, explain what we think needs to happen, and agree on next steps together before anything is touched. No surprise fixes. No unexpected bills. Just a conversation.
What Happens When We Show Up
Every biweekly visit follows the same process. Nothing gets missed.
- 1
Walk the floor
Full walkthrough of kitchen, dining room, restrooms, and exterior. We look for anything broken, unsafe, or due for attention.
- 2
Handle it on the spot
Lights replaced, hardware adjusted, filters checked, equipment inspected. We bring what we need, labor is included.
- 3
Document everything
Photos of every issue found and every item checked. Your facility record stays current after every single visit.
- 4
Coordinate the vendors
Anything needing a licensed tech, HVAC, electrical, plumbing, we contact the right vendor, get the quote, and manage the job through completion.
- 5
You get the report
Monthly summary of everything done, what's coming up, and anything that needs your attention. Clean, simple, documented.
- 1
Walk the floor
Full walkthrough of kitchen, dining room, restrooms, and exterior. We look for anything broken, unsafe, or due for attention.
- 2
Handle it on the spot
Lights replaced, hardware adjusted, filters checked, equipment inspected. We bring what we need, labor is included.
- 3
Document everything
Photos of every issue found and every item checked. Your facility record stays current after every single visit.
- 4
Coordinate the vendors
Anything needing a licensed tech, HVAC, electrical, plumbing, we contact the right vendor, get the quote, and manage the job through completion.
- 5
You get the report
Monthly summary of everything done, what's coming up, and anything that needs your attention. Clean, simple, documented.
What's Covered at Handies
A sample of what we actively manage, customized to your specific facility after your business survey.
We coordinate licensed work (electrical, HVAC, gas, plumbing) through our vendor network. We manage the relationship and documentation, they do the licensed work.
You're Not Just Getting a Platform. You're Getting Mae & Daniel.
Every BusinessGenie account has dedicated account managers who know your building personally. Mae and Daniel handle 5–10 accounts, so they have real bandwidth to know Handies, not just manage a ticket queue.
Mae is your day-to-day contact, your weekly check-in, and the person on-site for every visit. She knows your building and she knows your team.
Daniel coordinates your vendor relationships and owns every job that needs a licensed tech, from first call to final confirmation.
Between the two of them, nothing falls through the cracks.
A Few Things You Asked About
Great questions came up, here's exactly how we handle them.
Do you work with our existing vendors?
Absolutely. We prefer to work with vendors you already trust. We manage the scheduling, follow-up, and documentation, you keep the relationships you've built.
What about floors, walls, and non-equipment items?
Our safety walkthroughs cover the whole facility, not just equipment. Broken tiles, wall damage, floor hazards, we catch them, coordinate repairs, and document everything.
Can you help with city requirements and permits?
Yes. We track permit renewals, health certificate timelines, and city inspection schedules so nothing lapses. For anything requiring filing, we coordinate the right vendor or service.
Built for Where Duckstache Hospitality Group Is Going
Start with Handies. As you add locations, your program gets stronger, and more cost-effective.
We call this the Portfolio Program, designed for hospitality operators who run tight, consistent facilities across every concept and location.
Let's Get Handies Set Up
Starting reactive is free and takes less than a day. Drop your info, Mae will text you within 2 hours to confirm a kickoff window and send the business survey.
support@homegenie.io
We respond within one business day.